Lesson Packages & Validity

• Lesson packages are sold in 6-class or 12-class bundles.

• 6-class packages are valid for 8 weeks from the first class date.

• 12-class packages are valid for 16 weeks from the first class date.

• Lessons must be used within the validity period to support consistent progress.

Lesson Packages & Usage

 

Coach Mei Swim School offers lesson packages that can be used across all program types.

All lessons are priced at the same per-session rate.
Lesson packages may be applied toward:

• Regular Level classes

• Training Classes

• Accelerated Programs

 

How lesson packages are applied:

• A regular class uses one lesson credit

• Training Classe is longer sessions (approximately 1.5 to 2 hours) and uses one lesson credit

• Accelerated Programs run over five consecutive days and require five lesson credits for the full program

 

This flexible structure allows families to use lesson packages in a way that best supports their child’s training needs, while maintaining consistency across programs.

Scheduling & Attendance

• Families may schedule classes based on availability through the online system.

• Changes or cancellations require at least 24 hours’ notice.

• Late cancellations or no-shows will be counted as used lessons.

• In rare emergency situations, families may contact us to discuss possible exceptions.

• Repeated last-minute changes may affect future scheduling flexibility.

Refund Policy

• Lesson packages are non-refundable once purchased.

• Trial lessons may be refunded only if placement is determined to be unsuitable.

Weather & Facility Closures

• Classes may be canceled due to pool closures caused by severe weather or facility issues.

• When possible, affected lessons will be credited or rescheduled.

Expectations for Learning & Progress

• Progress depends on consistency, individual readiness, and practice.

• Our program emphasizes technique, repetition, and structured learning, rather than
  drop-in or recreational play.

Communication

• Important updates are sent via email and WeChat.

• Families are responsible for keeping contact information current.

Acknowledgment of Risk

Swimming is a physical activity that involves inherent risks, including but not limited to fatigue,
slips, and accidental injury. By enrolling in classes at Coach Mei Swim School, parents and
guardians acknowledge that participation is voluntary and that all reasonable safety measures are
followed during instruction.
Coach Mei Swim School provides professional, structured swim instruction and maintains
appropriate safety standards. However, as with any physical activity, individual results and
progress may vary.
Parents and guardians are responsible for informing instructors of any relevant medical
conditions or concerns prior to participation.​

Use of Class Photos
Photos on this website are taken during regular Coach Mei Swim School classes and are used solely to represent our teaching environment and instruction.
If any family has concerns regarding photo usage, please contact us and we will address the matter promptly.