Frequently asked questions

Enrollment is completed online in three steps: 1. Create an account and log in 2. Purchase class credits 3. Select classes and check in Once these steps are completed, your child may begin attending classes.

Yes. Our program is designed for children at different starting points, including beginners who are comfortable in the water but may not yet swim independently. We focus on building correct technique and confidence from the beginning, rather than rushing progress.

Our program is organized into Level 1, Level 2, and Level 3, with an optional Training Class. Each level has a clear purpose and builds on the previous one. Advancement is based on readiness and skill development, not time spent.

We recommend trial classes for new students to confirm appropriate level placement and ensure the class is a good fit. Trial fees will be no charge if the class is not suitable.

Lesson packages are offered as follows: • 6-class package • 12-class package (includes a package discount) All lessons at Coach Mei Swim School follow a standard per-lesson pricing structure. Families may purchase lesson packages and use them across different class types, including regular classes, training classes, and accelerated programs.  For full pricing details and package usage, please visit Pricing and Lesson Packages(https://www.coachmeiswimschool.com/pricing)

Progress varies by child and depends on consistency and attendance. With regular participation, many students show noticeable improvement within 3-6 months, particularly in technique, coordination, and confidence.

Yes. Each class includes work on all four competitive strokes. Freestyle, Backstroke, Breaststroke, and Butterfly.  As skills develop, instruction may include starts, turns, and fundamental training concepts. Based on long-term coaching experience, learning multiple strokes together helps students develop balanced technique and coordination.

Each class is 55 minutes. Instruction progresses from focused skill work to integrated practice, using repetition to reinforce correct technique.

Parents should bring children to the pool 5 minutes before class for check-in, then leave the pool area during instruction. Parents may return 5 minutes before class ends to observe and briefly communicate with the coach. This policy helps maintain a focused learning environment.

For best results, we recommend two or more lessons per week. Once-a-week lessons are possible but typically result in slower progress.

Yes. Our programs run year-round. Instruction follows a structured cycle, allowing students to join at appropriate times and continue progressing steadily.

Yes. After purchasing lesson packages, families can select available class times through our online system. We encourage early sign-ups to support smooth scheduling and consistent instruction.

If a child cannot attend due to illness or special circumstances, please contact us as soon as possible. We will assist on a case-by-case basis

In rare cases, classes may be adjusted or canceled due to low enrollment, pool closures, or extreme weather. Families will be notified in advance whenever possible.

No. Some students choose to pursue competitive swimming, while others continue swimming for skill, fitness, and confidence. Our teaching keeps all future options open.

We are a training-focused swim school, not a recreational program. Our emphasis is on correct technique, structured progression, and long-term development, guided by decades of competitive coaching experience.

Accelerated Programs are five-day intensive sessions offered during school breaks. They follow the same level standards as regular classes but provide faster progress through daily, continuous instruction.